Skip to content

Case studies

Five AI voice and production AI projects, and what I actually did on them

Problem, my role, and the evidence for each. Where an NDA applies the client is described but not named.

Documented project work

Work you can verify, not claims you take on trust

Each project names the problem, what I personally built, and the evidence behind it. Where an NDA applies the client is described but not named.

Voice AIUnder NDA

Real-Time AI Voice Agent: One Year in Production, Live on Google Play

Consumer voice AI product, client under NDA

Challenge
Hold a natural spoken conversation with an AI companion in real time, at latency low enough that the pause between turns does not break the illusion.
My role
One-year engagement owning the conversational AI layer end to end: streaming speech recognition, pipelined model calls, speech synthesis, and barge-in handling on a WebSocket backend.
Evidence
Shipped and live on Google Play; client details withheld under NDA.
Read the case study
RAG / EdTechEdTech

Trainizi: AI Course Builder for Nano-Learning

Document-to-course platform for corporate training

Challenge
Turn unstructured source documents into structured, teachable mini-courses without a human rewriting every one by hand.
My role
Six-month build: the RAG pipeline that parses documents into course structure, plus student dashboards and progress tracking.
Evidence
Around 10,000 learners and roughly 5,000 generated mini-courses.
Read the case study
Safety-Critical AIPrivate client

Safety-Critical AI for a Regulated Practice

Healthcare client, details withheld

Challenge
Assist a professional in real time in a setting where one component of the system is safety-critical and a wrong output can cause harm.
My role
Architecture and build across the assistant, the safety layer and the data-retention model, working under the client's compliance regime.
Evidence
Engagement in progress. Further detail available on request, subject to client approval.
Read the case study
Full-StackSocial

Social Network Platform for 60K Registered Users

Consumer social product

Challenge
Build and run a social platform that stays responsive as the user base grows into the tens of thousands.
My role
End-to-end full-stack build covering frontend, backend, real-time features and cloud infrastructure.
Evidence
60,000 registered users in production.
Read the case study
SaaS PlatformHospitality

HANZ: Property Management for 600+ Hotels

Multi-property hotel management system

Challenge
Give hundreds of independent properties one system for rates and availability, with pricing changes that propagate fast enough to matter.
My role
Full-stack platform work across the property management system and its pricing engine.
Evidence
600+ hotels on the platform, with 5-minute pricing updates.
Read the case study

Client feedback

What clients said on Upwork

Every review below comes from a completed Upwork contract, quoted as written.

Verified client review from Andrew Wallace

Featured client review

Andrew Wallace

United States

Crypto transaction system
Diagnosed the server issue immediately, fixed it, then resolved several related problems unprompted.
5.0· May - Jun 2024
View the verified review
Verified client review from Jason Parker

Jason Parker

United States

E-commerce website build

Built the e-commerce site from the ground up with clean code, clear communication and every deadline met.

View verified review
Verified client review from James Davis

James Davis

United States

Web system reconciliation

Solved a code issue other developers could not, patiently and with confidence.

View verified review
Verified client review from Patricia Hand

Patricia Hand

United States

E-commerce build: store setup, products, payments

Honest and technically capable. Would work with again.

View verified review
Reviews 1 of 3

Direct Project Enquiry

Tell me what you are building

Share what you are building and where it is stuck. If a managed platform already solves it, I will say so. I review every enquiry personally and reply within about four hours.

  1. 1Send your project goal and the services you think you need.
  2. 2I review the context and whether I am the right fit.
  3. 3You get a direct reply with a practical next step.

International projects welcome

I work in English by email, video call or through Upwork, from GMT+7 with overlap hours for US and EU teams.

Read the Privacy Policy, Terms of Service and Cookie Policy.

Client project enquiries only

This form is for businesses and teams looking to hire. Sales pitches, recruitment messages, guest posts and link-building outreach are not reviewed.

Select Service *

In a hurry? Message me on WhatsApp at nguyentienm@gmail.com

Message me