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Service 09

The Platform Around the AI

The product your agent lives inside: React and Next.js on Python, Node.js or Golang, with auth, billing, dashboards and deployment owned by one engineer.

What this service covers

A voice agent is rarely the whole product. It needs somewhere to live: a dashboard where someone reviews call transcripts, an admin area for changing prompts without a deploy, authentication, billing, and analytics that answer whether the thing is working. The agent itself is covered under voice AI development.

I build that layer too, which is the practical reason clients hire one engineer instead of a voice specialist plus a web team. React and Next.js on the front, Python with FastAPI or Django, Node.js or Golang behind it, PostgreSQL or Supabase underneath, and multi-tenant architecture with subscription billing where the product is SaaS.

Fifteen years and more than eighty products means most of the architectural decisions in front of you are ones I have made before, and some I have made badly enough to have learned from.

What you get

  • Architecture proposed in writing before any code is committed
  • Frontend, backend and database built as one system
  • Authentication, roles and multi-tenant separation
  • Call review dashboards and prompt management without redeploys
  • Deployment, CI/CD and production monitoring
  • Documented handoff your next engineer can work from

How I work

Four stages, and you always know which one you are in

The same process whether the engagement runs two weeks or a year.

01

Understand the business

I ask product-level questions before quoting, so the work is scoped against what the business needs, not just the ticket as written.

02

Architecture in writing

You get the proposed architecture in writing before any code is committed. Disagreements happen on the document, where they are cheap.

03

Delivery in milestones

Work ships in milestones with regular updates, so you always know what has landed and what is next.

04

Documented handoff

Code is documented and handed off cleanly. Your future engineers should not have to reverse-engineer my decisions.

Direct Project Enquiry

Tell me what you are building

Share what you are building and where it is stuck. If a managed platform already solves it, I will say so. I review every enquiry personally and reply within about four hours.

  1. 1Send your project goal and the services you think you need.
  2. 2I review the context and whether I am the right fit.
  3. 3You get a direct reply with a practical next step.

International projects welcome

I work in English by email, video call or through Upwork, from GMT+7 with overlap hours for US and EU teams.

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Client project enquiries only

This form is for businesses and teams looking to hire. Sales pitches, recruitment messages, guest posts and link-building outreach are not reviewed.

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In a hurry? Message me on WhatsApp at nguyentienm@gmail.com

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